Shipping Overview:

At Westlantic, we aim to process and deliver your order as quickly and efficiently as possible. All orders are shipped within Australia using reliable postal services.

Processing Time

• Orders are typically processed within 1–3 business days after purchase.
• You will receive a confirmation email with tracking details once your order has been shipped.

Shipping Options:

Standard Shipping (Free)

• We offer free standard shipping Australia-wide on all orders over $100 AUD.
• Delivery times are typically 2–8 business days depending on your location.

Express Shipping ($14.95 AUD)

• Express shipping is available for a flat rate of $14.95 AUD.
• Delivery times are typically 1–3 business days depending on your location.

Tracking

All orders include tracking. Once your order has been dispatched, you will receive a tracking number via email so you can monitor your delivery.

Delivery Information

• We currently ship within Australia only.
• Delivery times are estimates and may vary due to factors outside of our control, such as carrier delays or public holidays.
• If you are located outside of Australia and are interested in placing an order, please contact us and we will take this into consideration.

Incorrect Address

Please ensure your shipping address is entered correctly at checkout. Westlantic is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Orders

If your order has not arrived within the estimated delivery timeframe, please allow a little extra time for potential postal delays.

If your parcel appears to be significantly delayed or has not been updated via tracking, please contact us and we will assist you in investigating the issue with the carrier.